That’s when I hit the Internet, and found the solution right there on Verizon’s own tech support forum. But of course she was totally unable to diagnose or fix the problem, simply offering to mail a replacement device to my home. Although no mobile providers tech-support line has ever been able to help me with anything, the Verizon tech was surprisingly knowledgeable and friendly. In a fit of whimsy, I decided to contact Verizon customer service about the issue. The MiFi simply would not connect to Verizon’s network. Although the status on the nifty e-paper screen showed normal, the green LTE LED refused to flash.

Everything looked great until I powered the device back on and attempted to connect to the Internet. I followed the instructions in Verizon’s PDF file, apparently successfully updating the MiFi. Happily, there was even a Mac version of the firmware updater (though this would be the group to all my trouble last night). Low and behold, a document described why and how to update to the newest version, 2.23. While traveling in San Diego, I decided to have a look at the Verizon webpage to see if the new firmware version had been released in the last few months. Early on, I also had issues switching between CDMA and LTE but these were resolved in a previous firmware update. I’ve had many issues with it, including a refusal to connect to Wi-Fi devices in a vexing issue where it will not stay powered on while plugged in. My Novatel 4510 L MiFi was pick of the litter a few months ago, but now the bloom is off the rose. Happily, I found a solution online and I’m now back up and running. But it caused one massive issue: the thing stopped working entirely. On a whim, while traveling, I discovered a new software update that promise to fix many of the vexing issues I’ve had. Isn't this thing supposed to be easy and reliable?Īlthough I love Verizon’s super-fast LTE service, I’ve had no end of trouble with my Novatel 4510L MiFi device.

Verizon mifi 4510l driver windows